Invoca

Invoca, the conversation intelligence platform for B2C revenue teams.
TapClicks Dashboard

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

  • Call Details
  • Campaigns
  • Transaction Details

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

All Dimensions and Metrics

  • Advertiser
  • Advertiser Campaign ID
  • Advertiser ID
  • Advertiser ID (Invoca ID)
  • Advertiser Name
  • Answered by Agent
  • Answered by Voicemail
  • Appointment (AI)
  • Appointment Set (Phrase)
  • Average Connected Duration
  • Average Duration
  • Average Earned
  • Average IVR Duration
  • Call Center Quality Calls
  • Call Center Redirect
  • Call Record ID
  • Call Start Time
  • Call Start Time (XML formatted)
  • Call Start Time Network Timezone
  • Call Start Time Network Timezone (XML formatted)
  • Call Start Time UTC
  • Caller ID
  • Calling Page
  • Campaign
  • Campaign ID
  • Campaign Name
  • City
  • Commercial Intent
  • Connected Duration
  • Corrected At
  • Corrects Transaction ID
  • Date
  • Destination Phone Number
  • End of Call Reason
  • Franchise Name
  • Franchise Number
  • Franchise State
  • Google Analytics ID
  • Google Click ID
  • Google Property ID
  • IVR Duration
  • Invoca Detected Destination
  • Invoca ID
  • Key 1
  • Key 2
  • Key 3
  • Key 4
  • Keypresses
  • Keywords
  • Landing Page
  • Marketing Ad Group Extensions
  • Marketing Campaign Extensions
  • Marketing Keyword Extensions
  • Media Type
  • Microsoft Click ID
  • Missed Call
  • Missed Lead
  • Not Answered by Agent
  • Notes
  • Number of Calls
  • Opt In Sms
  • Optional Parameters
  • Order ID
  • Phone Type
  • Pool ID
  • Pool Param 1 Name
  • Pool Param 1 Value
  • Pool Param 10 Name
  • Pool Param 10 Value
  • Pool Param 2 Name
  • Pool Param 2 Value
  • Pool Param 3 Name
  • Pool Param 3 Value
  • Pool Param 4 Name
  • Pool Param 4 Value
  • Pool Param 5 Name
  • Pool Param 5 Value
  • Pool Param 6 Name
  • Pool Param 6 Value
  • Pool Param 7 Name
  • Pool Param 7 Value
  • Pool Param 8 Name
  • Pool Param 8 Value
  • Pool Param 9 Name
  • Pool Param 9 Value
  • Pool Type
  • Promo Number Description
  • Promo Number ID
  • Qualified
  • Qualified Leads
  • Qualified Regions
  • Recording Player
  • Recording Url
  • Region
  • Repeat Caller
  • Revenue (Sale Amount)
  • Sale Amount
  • Sale Region ID
  • Search Type
  • Signal Occurred At
  • Signal Partner ID
  • Source
  • Sub Region ID
  • Suspected IVR (6/23/21)
  • Total Duration
  • Traffic Source
  • Transaction ID
  • Transfer Type
  • Type
  • UTM Campaign
  • UTM Content
  • UTM Medium
  • UTM Source
  • UTM Term
  • Verified Zip Code
  • Zipcode Destination
  • Zipcode Name

Data View Details: Call Details

  • Advertiser Campaign ID
  • Advertiser ID
  • Advertiser ID (Invoca ID)
  • Advertiser Name
  • Answered by Agent
  • Answered by Voicemail
  • Appointment (AI)
  • Appointment Set (Phrase)
  • Call Center Quality Calls
  • Call Center Redirect
  • Call Record ID
  • Call Start Time
  • Call Start Time (XML formatted)
  • Call Start Time Network Timezone
  • Call Start Time Network Timezone (XML formatted)
  • Call Start Time UTC
  • Caller ID
  • Calling Page
  • Campaign ID
  • Campaign Name
  • City
  • Commercial Intent
  • Connected Duration
  • Corrected At
  • Corrects Transaction ID
  • Date
  • Destination Phone Number
  • End of Call Reason
  • Franchise Name
  • Franchise Number
  • Franchise State
  • Google Analytics ID
  • Google Click ID
  • Google Property ID
  • IVR Duration
  • Invoca Detected Destination
  • Invoca ID
  • Key 1
  • Key 2
  • Key 3
  • Key 4
  • Keypresses
  • Keywords
  • Landing Page
  • Marketing Ad Group Extensions
  • Marketing Campaign Extensions
  • Marketing Keyword Extensions
  • Media Type
  • Microsoft Click ID
  • Missed Call
  • Missed Lead
  • Not Answered by Agent
  • Notes
  • Opt In Sms
  • Optional Parameters
  • Order ID
  • Phone Type
  • Pool ID
  • Pool Param 1 Name
  • Pool Param 1 Value
  • Pool Param 10 Name
  • Pool Param 10 Value
  • Pool Param 2 Name
  • Pool Param 2 Value
  • Pool Param 3 Name
  • Pool Param 3 Value
  • Pool Param 4 Name
  • Pool Param 4 Value
  • Pool Param 5 Name
  • Pool Param 5 Value
  • Pool Param 6 Name
  • Pool Param 6 Value
  • Pool Param 7 Name
  • Pool Param 7 Value
  • Pool Param 8 Name
  • Pool Param 8 Value
  • Pool Param 9 Name
  • Pool Param 9 Value
  • Pool Type
  • Promo Number Description
  • Promo Number ID
  • Qualified
  • Qualified Leads
  • Qualified Regions
  • Recording Player
  • Recording Url
  • Region
  • Repeat Caller
  • Revenue (Sale Amount)
  • Sale Amount
  • Sale Region ID
  • Search Type
  • Signal Occurred At
  • Signal Partner ID
  • Source
  • Sub Region ID
  • Suspected IVR (6/23/21)
  • Total Duration
  • Traffic Source
  • Transaction ID
  • Transfer Type
  • Type
  • UTM Campaign
  • UTM Content
  • UTM Medium
  • UTM Source
  • UTM Term
  • Verified Zip Code
  • Zipcode Destination
  • Zipcode Name

Data View Details: Campaigns

  • Advertiser
  • Average Connected Duration
  • Average Duration
  • Average Earned
  • Average IVR Duration
  • Campaign
  • Campaign ID
  • Date
  • Number of Calls
  • Sale Amount

Data View Details: Transaction Details

  • Advertiser Campaign ID
  • Advertiser ID
  • Advertiser ID (Invoca ID)
  • Advertiser Name
  • Answered by Agent
  • Answered by Voicemail
  • Appointment (AI)
  • Appointment Set (Phrase)
  • Call Center Quality Calls
  • Call Center Redirect
  • Call Record ID
  • Call Start Time
  • Call Start Time (XML formatted)
  • Call Start Time Network Timezone
  • Call Start Time Network Timezone (XML formatted)
  • Call Start Time UTC
  • Caller ID
  • Calling Page
  • Campaign ID
  • Campaign Name
  • City
  • Commercial Intent
  • Connected Duration
  • Corrected At
  • Corrects Transaction ID
  • Date
  • Destination Phone Number
  • End of Call Reason
  • Franchise Name
  • Franchise Number
  • Franchise State
  • Google Analytics ID
  • Google Click ID
  • Google Property ID
  • IVR Duration
  • Invoca Detected Destination
  • Invoca ID
  • Key 1
  • Key 2
  • Key 3
  • Key 4
  • Keypresses
  • Keywords
  • Landing Page
  • Marketing Ad Group Extensions
  • Marketing Campaign Extensions
  • Marketing Keyword Extensions
  • Media Type
  • Microsoft Click ID
  • Missed Call
  • Missed Lead
  • Not Answered by Agent
  • Notes
  • Opt In Sms
  • Optional Parameters
  • Order ID
  • Phone Type
  • Pool ID
  • Pool Param 1 Name
  • Pool Param 1 Value
  • Pool Param 10 Name
  • Pool Param 10 Value
  • Pool Param 2 Name
  • Pool Param 2 Value
  • Pool Param 3 Name
  • Pool Param 3 Value
  • Pool Param 4 Name
  • Pool Param 4 Value
  • Pool Param 5 Name
  • Pool Param 5 Value
  • Pool Param 6 Name
  • Pool Param 6 Value
  • Pool Param 7 Name
  • Pool Param 7 Value
  • Pool Param 8 Name
  • Pool Param 8 Value
  • Pool Param 9 Name
  • Pool Param 9 Value
  • Pool Type
  • Promo Number Description
  • Promo Number ID
  • Qualified
  • Qualified Leads
  • Qualified Regions
  • Recording Player
  • Recording Url
  • Region
  • Repeat Caller
  • Revenue (Sale Amount)
  • Sale Amount
  • Sale Region ID
  • Search Type
  • Signal Occurred At
  • Signal Partner ID
  • Source
  • Sub Region ID
  • Suspected IVR (6/23/21)
  • Total Duration
  • Traffic Source
  • Transaction ID
  • Transfer Type
  • Type
  • UTM Campaign
  • UTM Content
  • UTM Medium
  • UTM Source
  • UTM Term
  • Verified Zip Code
  • Zipcode Destination
  • Zipcode Name

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