Apexchat

ApexChat

ApexChat provides a complete service unlike most other live chat providers – they use their own software platform and employ agents to service chats.
TapClicks Dashboard

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

  • Campaigns
  • Leads

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

All Dimensions and Metrics

  • Attempted Calls
  • Billable Leads
  • Campaign
  • Chat ID
  • Chats
  • Company ID
  • Company Key
  • Company Name
  • Completed Calls
  • Created Date
  • Date
  • Dealership Department
  • Dealership Department Name
  • Domain
  • Email
  • Host Name
  • IP Address
  • Invited Visitors
  • Keywords
  • Landing Referrer
  • Lead ID
  • Lead Type ID
  • Lead Type Name
  • Leads
  • Make
  • Model
  • Name
  • Notes
  • Original Referrer
  • Other Leads
  • Phone Number
  • Referrer
  • Region ID
  • Region Name
  • Secure Leads
  • Sent By
  • Service Leads
  • Used
  • Username
  • Visits
  • Visits per Invited Visitor
  • Website
  • Year

Data View Details: Campaigns

  • Billable Leads
  • Campaign
  • Chats
  • Company Key
  • Company Name
  • Created Date
  • Date
  • Invited Visitors
  • Leads
  • Other Leads
  • Secure Leads
  • Service Leads
  • Visits
  • Visits per Invited Visitor
  • Website

Data View Details: Leads

  • Attempted Calls
  • Chat ID
  • Company ID
  • Company Key
  • Company Name
  • Completed Calls
  • Date
  • Date
  • Dealership Department
  • Dealership Department Name
  • Domain
  • Email
  • Host Name
  • IP Address
  • Keywords
  • Landing Referrer
  • Lead ID
  • Lead Type ID
  • Lead Type Name
  • Make
  • Model
  • Name
  • Notes
  • Original Referrer
  • Phone Number
  • Referrer
  • Region ID
  • Region Name
  • Sent By
  • Used
  • Username
  • Year

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