ApexChat

ApexChat

ApexChat provides a complete service unlike most other live chat providers – they use their own software platform and employ agents to service chats.

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

Attempted Calls Billable Leads
Campaign Chat ID
Chats Company ID
Company Key Company Name
Completed Calls Created Date
Date Dealership Department
Dealership Department Name Domain
Email Host Name
IP Address Invited Visitors
Keywords Landing Referrer
Lead ID Lead Type ID
Lead Type Name Leads
Make Model
Name Notes
Original Referrer Other Leads
Phone Number Referrer
Region ID Region Name
Secure Leads Sent By
Service Leads Used
Username Visits
Visits per Invited Visitor Website
Year

Billable Leads Campaign
Chats Company Key
Company Name Created Date
Date Invited Visitors
Leads Other Leads
Secure Leads Service Leads
Visits Visits per Invited Visitor
Website

Attempted Calls Chat ID
Company ID Company Key
Company Name Completed Calls
Date Dealership Department
Dealership Department Name Domain
Email Host Name
IP Address Keywords
Landing Referrer Lead ID
Lead Type ID Lead Type Name
Make Model
Name Notes
Original Referrer Phone Number
Referrer Region ID
Region Name Sent By
Used Username
Year

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