Careers at TapClicks

Join a global leader in marketing technology for agencies, media companies, brands and franchises.

TapClicks Opportunity:

Dir/Sr. Director Product Marketing

Location: San Jose, CA

Department: Marketing

Director/ Sr. Director of Product Marketing

Locations: ONLY Wakefield (Boston Metro), MA; OR San Jose, CA

The Company:

TapClicks, Inc. is the SaaS leader in marketing dashboard and reporting for Advertising Agencies, Media companies, Franchises and Brand Advertisers. Our fully integrated Marketing Operations Platform includes insertion order, workflow and task management, insightful analytics and automated reporting across 1400 channel data sources such as Google, Facebook, Instagram, SnapChat, Buffer, MailChimp, Linkedin, Twitter, Salesforce, Yelp, Constant Contact, Marketo, Bing , AppNexus, ExactTarget, Kenshoo, Marchex, MediaMath, AdRoll, The Trade Desk, and Yext among others. TapClicks tracks over $1.3 Billion in annual advertising spend, serves over 306,000 advertisers, has deployed over 1.2 Million dashboards and tracks over 238 Billion annual impressions across 4000 customers.

The Role:

The Director/ Sr. Director – Product Marketing is a critical role for our success. She/he will be a key leader in positioning TapClicks as a thought leader and visionary in the Marketing Reporting, Data Analytics and Operations Management SaaS space, working closely with the VP - Marketing & Customer Experience, and building/managing a high performing team. She/he will be a key evangelist for the company and demonstrate exceptional knowledge of our space and customer challenges. She/he will have overall ownership for ensuring effective sales enablement, competitive intelligence, analyst relations, content, plus drive overall thought leadership content.

Essential Functions

This is a multi-faceted role, with the following key responsibilities

  1. Team Management. Lead and manage the product marketing team, providing effective coaching and guidance to ensure the team meets its overall objectives, maintains high morale and is a strategic value contributor. In addition, be a very ‘hands-on”, “doer” and ‘player/ coach”. ”The below are key areas of team responsibility, ultimately owned by the Director/ Sr. Director– Product Marketing.
  2. Thought leadership. Drive effective positioning of TapClicks as a thought leader in Marketing SaaS
    1. Collaborate with the VP-Marketing & Customer Experience and other executives to define overall product positioning, packaging, messaging, value proposition and differentiation
    2. Author thought leadership content such as whitepapers, ebooks, presentations, media bylines, blogs, etc.
    3. Present on webinars, events and other venues
    4. Nurture product marketing team to ensure excellent knowledge of our space
  3. Content Development. Own collateral development and updates, ensuring effective positioning of TapClicks solutions
  4. Analyst relations
    1. Build close relations with key analysts and influencers from Gartner, Forrester, Sirius Decisions, BIA Kelsey, Borrell Associates etc.
    2. Effectively position TapClicks with analysts and influencers to ensure favorable coverage / rankings. Lead evaluations for Magic Quadrant/ Forrester Wave and other reports, serving as subject matter expert
  5. Sales enablement. Lead efforts to ensure sales/pre-sales is knowledgeable about TapClicks offerings and positioned to win deals
    1. Train BDRs, SDRs and Account Managers on product capabilities
    2. Develop sales content
    3. Provide ad-hoc support as subject matter experts in sales cycles
    4. Own the pre-sales product demo instance and sand-box and up-date with new dashboards, templates, persona needs and sample data that drives insight
  6. Customer Success enablement: Own and manage the resources involved in building standard and custom dashboards and reports for our clients while providing support to the Customer Success teams; enable client success; and also bring back insight from these frontline experiences to inform the product roadmap and demo instances
  7. Competitive intelligence. Serve as market expert, ensuring timely and accurate knowledge of competitive capabilities and positioning.
    1. Stay abreast of competitors
    2. Inform company of competitive updates in a timely manner
    3. Develop/maintain competitive assessments for key competitors
  8. Support the VP-Marketing & Customer experience in his duties by supporting special projects such as Corporate and Product Strategy, Pricing, Corporate and Investor positioning, evaluating new market and solution opportunities and assessing inorganic growth opportunities


Extensive travel can be required at times to support sales, meet customers/analysts, conduct presentations and for internal meetings. Overall roughly 20-40% travel.


  1. Bachelor’s Degree in Marketing, Business, IT or Engineering. Master’s degree preferred
  2. 6-15 years’ product marketing experience; any technical marketing experience preferred
  3. Domain expertise in one or more of the following areas: Digital Marketing, Marketing Reporting, Marketing Analytics & Dashboards, Marketing Operations Management, Media Company / Publisher Sales/ Account Management/ Operations, Advertising Agency Sales/ Account Management/ Operations, Hyper Local Marketing, Ad-Tech, Mar-Tech, Programmatic Marketing
  4. Actual experience working in an Advertising Agency or Media/ Publisher company’s Digital business that led to empathetic understanding of needs of Executives, Sales, Account Management and Operations executives at an Ad Agency is a plus
  5. Strong written communication skills. Must be able to write interesting, insightful content
  6. Strong verbal communication skills, including ability and comfort presenting in both small group and large settings
  7. Proven experience building and managing high performing teams
  8. Ability to build strong relationships with Clients, sales/pre-sales teams
  9. A true team player that collaborates well to drive cross-departmental projects
  10. Leverage-able business connections in Advertising Agencies and Media/Publisher companies are a plus
  11. Strong proficiency in MS Office, Apple office suite
  12. Prior international experience in UK, Nordics, France, Germany, Singapore, Australia is a plus


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