About V Digital

As one of the fastest-rising digital marketing agencies in the country, V Digital Services (VDS) operates in more than 300 American cities, offering premier white-label solutions for a growing number of affiliated media entities and agencies.

The Problem

Prior to partnering with TapClicks, the V Digital Services team spent countless hours digging into each account to assess client campaign insights. Analysts and client success managers had to manually sift through the dashboards and make sense of the metrics, which was extremely time-consuming. 

The Solution

V Digital Services adopted TapClicks’ AI Agents to automate and streamline their campaign monitoring, reporting, and insight generation. 

Rather than manually sifting through data, V Digital Services now uses TapClicks’ AI Agents’ Executive Insights Summary and Top & Bottom Performer Insights to extract a deeper understanding of their clients’ campaign performance. They can see all  account metrics in one place, helping them prepare for client check-in calls quickly and efficiently.

V Digital Services’ fulfillment team uses AI agents to improve their clients’ organic and paid campaigns. Rather than manually scanning the data, they set up departmental dashboards to monitor specific KPIs. TapClicks’ AI Agents then use those KPIs to detect drops in traffic, conversions, and costs-per-lead. As a result, their fulfillment team now spends more time troubleshooting and optimizing campaigns.

The Result

Implementing TapClicks’ AI Agents has helped V Digital Services with:

  • Increased Efficiency:
    The time saved from manual data analysis is now redirected towards higher-value tasks such as campaign optimization and client communication.

  • Better Prioritization:
    CSMs can view their highest and lowest performing accounts, helping them focus on the clients and campaigns that need their attention most. 

Quote from Client:

β€œWe’re looking forward to the continued evolution of TapClicks’ AI initiatives. We see a ton of value in their products, and we know that this is only going to make us better as an agency. We’re excited to partner with the TapClicks’ team behind the scenes and help shape their AI solutions.” – Megan Esposito, Director of Agency Services, V Digital.

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