Freespee

Freespee is a marketing intelligence Software-as-a-Service (SaaS) that turns live conversations into actionable data, accessible and useful to any part of a business.

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

Stored

All Dimensions and Metrics:

A Number	A Number Area Code
Answered	Answered
Avg. Duration	B Number
C Number	Call Detail Record ID
Call Recording ID	Call Start
Commission	Commission
Corporate Number ID	Customer Custom Field
Customer ID	Customer Name
Customer Number ID	Customer Unique ID
Date	Duration
Email Address	Freespee Caller ID
MD5 sum	Not Answered
Not Quarantined	Quarantined
Quarantined	Receive Monthly Report
Source Class	Source ID
Source Media	Source Name
Total Calls	Voicemail ID

Data View Details: Calls

Customer ID	Customer Name
Customer Number ID	Corporate Number ID
Call Detail Record ID	Call Start
Duration	A Number
MD5 sum	A Number Area Code
B Number	C Number
Source ID	Answered
Quarantined	Source Media
Source Name	Source Class
Commission	Voicemail ID
Call Recording ID	Date

Data View Details: Customers

Customer ID	Customer Name
Customer Number ID	Corporate Number ID
Email Address	Customer Unique ID
Customer Custom Field	Receive Monthly Report
Freespee Caller ID	Total Calls
Avg. Duration	Answered
Not Answered	Quarantined
Not Quarantined	Commission
Date