Freespee
Freespee is a marketing intelligence Software-as-a-Service (SaaS) that turns live conversations into actionable data, accessible and useful to any part of a business.
High level is great... but you need to see the nitty gritty, too.
With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.
Available Data Views
Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.
Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.
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Stored
All Dimensions and Metrics:
A Number | A Number Area Code |
Answered | Answered |
Avg. Duration | B Number |
C Number | Call Detail Record ID |
Call Recording ID | Call Start |
Commission | Commission |
Corporate Number ID | Customer Custom Field |
Customer ID | Customer Name |
Customer Number ID | Customer Unique ID |
Date | Duration |
Email Address | Freespee Caller ID |
MD5 sum | Not Answered |
Not Quarantined | Quarantined |
Quarantined | Receive Monthly Report |
Source Class | Source ID |
Source Media | Source Name |
Total Calls | Voicemail ID |
Data View Details: Calls
Customer ID | Customer Name |
Customer Number ID | Corporate Number ID |
Call Detail Record ID | Call Start |
Duration | A Number |
MD5 sum | A Number Area Code |
B Number | C Number |
Source ID | Answered |
Quarantined | Source Media |
Source Name | Source Class |
Commission | Voicemail ID |
Call Recording ID | Date |
Data View Details: Customers
Customer ID | Customer Name |
Customer Number ID | Corporate Number ID |
Email Address | Customer Unique ID |
Customer Custom Field | Receive Monthly Report |
Freespee Caller ID | Total Calls |
Avg. Duration | Answered |
Not Answered | Quarantined |
Not Quarantined | Commission |
Date |
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