Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance.
TapClicks Dashboard

High level is great... but you need to see the nitty gritty, too.

With more granular data capabilities than anywhere else, you finally have the lens to fully understand all layers of your business. With TapClicks, you get access to seemingly-unlimited fields, and custom-built data views as well. Our team delivers the deepest intricacies of any platform and ensure you get the most information possible.

Available Data Views

Group your data in ways you never thought of before and discover intriguing new insights. You can apply deeper insights with TapClicks—complex visualizations. Slice and dice, group and cluster. Drill down from campaign level to creative level.

Take a look at some of our more popular and out-of-the-box data fields supported. Keep checking back as we are always adding new metrics and data fields.

All Dimensions and Metrics:
Additional Line Memo Answered
Average Duration Blocked
Brand Busy
CSR Call Date
Call End Date Call End Date/Time
Call ID Call Start Date/Time
Call Status Call Tracking Number
Caller Address Caller City
Caller Class Caller ID
Caller Name Caller State
Caller Zip Campaign
Campaign ID Date
Destination Number Direction
Divison Corporate Label ID Divison External ID
Divison ID Divison Name
Duration Hung Up
In Progress Location Corporate Label ID
Location External ID Location ID
Location ID Location Name
Major Medium
Medium Medium Type
Minor Negative
Negative Neutral
Neutral No Answer
Notes Offer
Ops Positive
Positive Rings
Service Line Source Campaign Name
Source Phone Number Target
Total Calls Unique Callers
Campaign Campaign ID
Division Name Division ID
Division External ID Division Corporate Label ID
Location ID Location Name
Location External ID Location Corporate Level ID
Call Tracking Number Destination Number
Call Tracking Number Medium
Medium Type Additional Line Memo
Brand Service Line
Target Offer
Direction Unique Callers
Total Calls Ops
Neutral Positive
Negative Answered
Hung Up Busy
No Answer Blocked
In Progress Average Duration
Source Campaign Name Call Tracking Number
Destination Number Source Phone Number
Medium Divison Name
Divison ID Divison External ID
Divison Corporate Label ID Location ID
Location Name Location External ID
Location Corporate Label ID Call Start Date/Time
Call End Date/Time Call End Date
Call ID Call Date
Caller Name Caller ID
Caller City Caller Address
Caller Zip Caller State
Caller Class CSR
Notes Rings
Call Status Duration
Neutral Positive
Negative Minor
Major Date

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