Engagement 

Some of the key customer engagement features offered with our Leads Portal are call whispers, ChatHub and CarBo integration, and text-enabled numbers for shoppers who prefer messaging over calling.

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ChatHub – A unified messaging app for your sales team to manage website chats, texts, and emails from potential customers in one place.

Chatter – A website chat solution, integrated with our AI chatbot, CarBo, to provide instant, accurate responses to shopper inquiries 24/7.

Leads Portal 

The TapOverdrive Leads Portal and analytics dashboard track and display all the crucial incoming data and insights your business needs to manage and adjust your campaigns over time.

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Tracking – Track incoming calls and texts across all marketing channels by campaign, so you can monitor performance and adjust your strategy.

Insights – A customizable analytics dashboard with key data, recordings, and intuitive campaign insights to help refine your strategy and support lead conversion.