About Chatter

Chatter provides collaboration features & capabilities to apps on the Force.com platform. Features include real-time feed updates, user profiles, and feeds that allow users to see changes that are important to them.

How to Connect to TapClicks

Connecting Chatter with the TapClicks Import Wizard is a straightforward process.

Read the Connection Guide

Let's Get Started

  1. Simply select Chatter from the TapClicks "Manage services" dashboard under the section "Connection Templates".
  2. Following the on screen guide, upload the sample file, map the fields, schedule file delivery and hit “Save”. If any issues, consider again following this Connection Guide or watching this video.
  3. Chatter will now appear as a "Custom Created Connections” service in your manage services. Navigate to it and click.
  4. Select a specific Chatter account and a client or end user with which to associate the account, and click “update”.
That’s it! Your tool is now connected and your data will flow into your dashboard! :)
Step A
Chatter custom analytics dashboard
Step B
Chatter KPI data import
Step C
Chatter analytics dashboard connection
Step D
marketing dashboard client connection
A
Chatter custom analytics dashboard
B
Chatter KPI data import
C
Chatter analytics dashboard connection
D
marketing dashboard client connection

Metrics Offered

  • Dashboard / Top Metrics
  • Client
  • Date
  • Engagements
  • No Reply
  • Job Inquiries
  • Admin Support
  • Chat Conversations
  • Leads
  • Scheduled Visits
  • Non Participating
  • Scheduled Reservations

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